Bagel Brands · IT Service Desk

Help for every bakery, in one place.

Registers, card readers, ovens, scheduling and logins. Search below, or start a chat and we will look up your terminal for you.

Popular now: register will not turn on  ·  find your terminal ID  ·  card reader not reading

Registers A register is not working Dark screen, frozen, or will not take an order. Start here, then IT can restart it remotely. Read the steps Payments Card reader is not taking payments Cards will not tap or insert. Quick checks first, then a remote restart of the reader. Read the steps Before you contact IT Find your terminal ID The sticker on the back of the unit. Have this and your store number ready. Read the steps

One service desk. Every bakery, every brand.

Einstein Bros. Bagels Bruegger's Bagels Noah's NY Bagels Manhattan Bagel

Still stuck? Chat with IT.

Have your store number and terminal ID ready. We can see whether the terminal is on the network and send a restart, without a truck roll.

Chat button, bottom right →